IT Support Specialist Job at DSN Group, Inc., Chicago, IL

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  • DSN Group, Inc.
  • Chicago, IL

Job Description

Job Description

Job Description

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for users via phone, in person, or remote control/access
  • Onboard new staff with hardware and software
  • O365 is used extensively

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
Company Description

We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

Company Description

We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

Job Tags

Remote work,

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