Job Description

Job Overview

Join to apply for the Xfinity Retail Sales Consultant role at Comcast .

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

Job Summary

$26.59+ Hourly (Salary is $18.90 Base Rate + Targeted Commission)

Who We Are

• Great Places to Work has named Comcast NBCUniversal one of its 100 Best Companies to Work For
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on DiversityIncs Top 50 List

At Comcast, we are innovators and leadersinventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader.

What you will be doing

• Working directly with customers in a retail location, evaluating the customers potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
• Providing expert-level understanding for customers and Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment by connecting products and services to our customers everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then this is a career with no limits. We offer on-the-job training, comprehensive benefits, and unlimited salary potential with uncapped commissions.

We are hiring immediately. Join Comcast and be a Part of Something Big.

What You Will Need To Have

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Perks And Benefits

• Day-One benefits, including Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to Universal Resorts
• Paid Parental leave
• Tuition reimbursement up to $8,000
• Paid Time Off and a 401K Savings Plan with up to 6% matching

Disclaimer

This information indicates the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer and provides reasonable accommodation to participate in the job application or interview process.

Comcast is an equal opportunity workplace. We will consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law.

Required Skills

Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Critical Thinking and Problem Solving; Communication; Resilience; Professional Integrity

Salary

Base Pay: $18.90
The Total Target Compensation (Base Pay plus Targeted Commission): $26.59 USD

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of Comcasts Total Rewards; many sales positions are eligible for a commission plan. Comcast provides benefits to eligible employees to support them physically, financially, and emotionally.

Education: High School Diploma / GED
Certifications (if applicable): None specified
Relevant Work Experience: 2-5 Years

Seniority level

• Associate

Employment type

• Full-time

Job function

• Retail

Industries

• IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications

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Job Tags

Base plus commission, Hourly pay, Full time, Work experience placement, Immediate start, Work from home, Flexible hours, Afternoon shift,

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