Support Specialist Job at Behavioral Health Network, Westfield, MA

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  • Behavioral Health Network
  • Westfield, MA

Job Description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts . Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.


What We Offer

  • Mission-driven work - help adults with mental health needs build independence and recovery

  • Career growth - one third of our positions are filled through internal promotions

  • Comprehensive benefits - generous PTO, medical/dental/vision, 403(b), tuition reimbursement

  • Supportive environment - training provided, including MAP certification

  • Fast-paced and meaningful work - no two days are the same

What You'll Do


As a Residential Support Specialist in BHN's Adult Clinical Community Services (ACCS) program , you will provide direct services to individuals living in group homes, supporting their independence, safety, and overall wellness. In this role, you will:
  • Monitor individuals' health and well-being, assisting with daily living skills and encouraging independence

  • Provide medication support and document services provided

  • Initiate and support quality of life through empowerment, respect, and dignity

  • Deliver crisis intervention and emergency support as needed

  • Plan and facilitate opportunities for community activities and social engagement

  • Help individuals build and maintain social support networks and relationships

  • Maintain updated credentials through trainings, meetings, and certifications

Who You Are
  • High school diploma or G.E.D. (required)

  • At least six months of experience in human services (preferred)

  • Valid driver's license and reliable vehicle available for working hours (required)

  • Commitment to empowerment, growth, human rights, and community integration

  • Training provided by BHN - no prior certifications required

About the Program


BHN's Adult Clinical Community Services (ACCS) program supports adults with mental health challenges by providing clinical and rehabilitative interventions, peer and family support, housing support, and community-based care. Using an integrated team model, ACCS helps individuals sustain recovery, wellness, and independence.


How to Apply


If you are interested in this opportunity, please click "Apply for Job" in Kronos/WFD or visit and select "Browse All Jobs" to apply.


Pay: $21 - $24 per hour
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Job Tags

Hourly pay,

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