Job Description

Job Description

Job Description

The Galt House is currently hiring for the position of a 2nd shift shuttle driver to work the hours of 3 PM- 11 PM (days off will vary due to operational needs).

The shuttle driver will be responsible for safely transporting guests between the hotel and the Louisville International Airport.

Responsibilities:

• Safely and efficiently operate the hotel shuttle van to transport guests to and from the airport and assist with loading and unloading guest’s luggage and other belongings as needed.

• Provide exceptional customer service by greeting guests, assisting with luggage, and ensuring a comfortable and enjoyable ride.

• Maintain a clean and well-maintained shuttle van, including washing, cleaning, fueling, regular inspections and adherence to maintenance schedules.

• Follow all traffic laws and safety regulations while operating the shuttle van, ensuring the safety of passengers and other road users.

• Coordinate with the Front Office Managers or Director of Rooms to schedule shuttle runs based on hotel needs.

• Maintain a professional appearance and demeanor at all times, representing the hotel in a positive manner.

• Keep accurate records of shuttle runs, including passenger counts, destinations, and any notable incidents or feedback. Complete and submit daily vehicle inspection and guest count checklists.

• Handle guest inquiries and provide information about local attractions, restaurants, and amenities.

• Adhere to the hotel's policies and procedures, including confidentiality and security protocols.

• Attends and participates in monthly front desk and driver meetings.

• Inspects van to ensure that it is in order and that supplies are adequate. Reports damage, accidents, or unsafe conditions immediately to supervisor.

• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions. Answers questions related to airport facilities.

• Pages guests in lobby, delivers messages and runs errands, returns errant bell carts in parking lot and from guest floors.

• Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.

• Maintains the front port-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks etc.

• Adheres to all local and state laws and brand and owner guidelines pertaining to driver certification and safe transport of guests. No texting or use of cell phones while vehicle is moving.

• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Clean driving record.
• 2- 3 years of professional driving experience preferred.
• Must be able to be able to work in the evenings (3 PM- 11 PM).
• Must be able to work with rotational schedule- days off will vary due to operational needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.

The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

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