Service Desk Analyst (480529) Job at IDR, Inc., Brentwood, TN

blJ1K2Q1N3NRbXg3QndDK3lCWS9HeS94Vnc9PQ==
  • IDR, Inc.
  • Brentwood, TN

Job Description

Job Description

IDR is seeking a Service Desk Analyst to join one of our top clients in Brentwood, TN . This role is perfect for individuals eager to contribute to a dynamic team, providing exceptional IT support as our client expands their service desk operations. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Service Desk Analyst:

• Provide top-notch IT support and service desk assistance as part of a 9-12 month contract, with potential for extension. • Engage in clear and efficient documentation and communication to ensure seamless service delivery. • Work within a hybrid schedule, with flexibility required for shifts between 6 am and 6 pm CST, Monday through Friday, and occasional weekend shifts. • Participate in onboarding and training sessions to support the transition of a new client service desk. • Utilize general IT knowledge and tools to troubleshoot and resolve technical issues.

Required Skills for Service Desk Analyst:

• Demonstrated experience in IT or service desk roles. • Strong proficiency in English, with excellent communication skills. • IT certifications, such as CompTIA, are preferred. • Ability to adapt to a hybrid work environment and flexible scheduling. • Proven ability to work collaboratively within a team.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Job Tags

Contract work, Monday to Friday, Flexible hours, Shift work,

Similar Jobs

Luxottica

STAGE - Assistant(e) Qualité & Data Management H/F Job at Luxottica

 ...et sappuie sur des outils numriques tels que SharePoint pour assurer la gestion documentaire (TMF/ISF). Dans ce contexte, le stage vise renforcer les activits de qualit et de conformit documentaire, en dveloppant des outils automatiss pour fiabiliser le suivi... 

Covance Inc.

Medical Courier/Route Driver Job at Covance Inc.

 ...great next career step! LabCorp seeking a Courier to join our team in Dublin. In this...  ...for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while...  ...is preferred Must have a Valid Driver's License and clean driving record Must... 

MERS Goodwill

Job Exploration Specialist Job at MERS Goodwill

 ...an energetic, self-motivated, and professional Job Exploration Specialist to join our Aftergut Career Center team! The ideal candidate...  ...Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and... 

Whole Foods Market

Barista Job at Whole Foods Market

 ...Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing... 

NP Now

Urgent Care Physician - 4 day work wk Job at NP Now

 ...Leading medical group committed to the well-being of the patients is looking for an Urgent Care or Emergency Medicine or Family Medicine Physician in WorcesterMA Area Contact: Anna Craig (***) ***-**** ****@*****.*** MD/Physician will join a mission-driven...