Insight Global is seeking a Quality Data Analyst to join one of our largest data center clients in the United States. This full-time, remote role involves validating and managing alerts from customers and data center operations teams. Responsibilities include cross-referencing, escalating, deescalating, and dispatching onsite support teams when necessary. If youre passionate about IT and looking for a long-term opportunity with a dynamic company, apply now!
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. Military experience.
Experience with ticketing systems.
Technical background in mechanical and HVAC systems.
5+ years of experience in a customer-facing or internal support role.
Previous titles may include data entry, quality analysis, technical support, help desk, IT support, executive assistant, or customer service representative.
Understanding of electrical and mechanical systems in data centers or mission-critical facilities.
High-level communication skills with the ability to interact with multiple teams.
Proficiency in Outlook.
Effective deadline management.
Strong organizational skills.
Efficient interaction with computing systems.
Excellent oral and written communication skills for direct contact, phone, email, and instant messaging, as well as documenting incidents and an ability to maintain professionalism in a fast-paced, sometimes pressured environment.
...Job Description Job Description SALES AND CUSTOMER SERVICE ASSOCIATE NEEDED: JOIN A TEAM THAT INVESTS IN PEOPLE! Looking for a performance... ...Associate, you will be educating local customers about Verizons telecom offerings while becoming part of a team that wins together...
...What We Are About: There are numerous lottery retailers, and Jaspers recognizes that what sets us apart from other retailers is our dedication to Guest service and our clean, bright, and safe locations. Team members are responsible for ensuring that every Guest...
...delivery format. For a synchronous Live Online course, a reasonable estimate for this position... ...course agreements may be assigned based upon program needs, meritorious performance... ...continuing education in Writing and Literature to teach one or more online courses each year for...
...locations and 46 medical centers, Sanford Health is one of the largest and fastest-growing... ..., team-oriented Licensed Practical Nurse (LPN) to provide quality, holistic care to patients... ...time off package to maintain a healthy home-work balance. For more information about Total...
...team through the analysis, design, development, integration and test of the Escape System Architecture on the weapon system. BDS... ...and certification of Escape Systems (e.g., ASME, MILSPEC) Drug Free Workplace Boeing is a Drug Free Workplace where post offer...