Job Description

Job Description

Job Description

Join a premier hotel group with properties in Northern Michigan. We are seeking a hands-on Director of Hotel Operations to oversee and elevate all aspects of hotel performance, including Food & Beverage.

Director of Hotel Operations Benefits and Compensation:

• Base salary of $100 – $120k
• Paid time off (PTO) 3 weeks vacation in non-peak
• Employee discounts on hotel stays and food & beverage
• Opportunities for advancement

Director of Hotel Operations Requirements & Qualifications:

• Minimum 3 years of progressive hotel operations experience in a leadership role
• Proven expertise across Rooms Division, Housekeeping, Food & Beverage, and/or Tourist Services
• Demonstrated ability to lead day-to-day hotel operations with a focus on service quality and staff performance
• Must be available to work AM and PM shifts, including weekends and holidays as needed
• Strong operational problem-solving skills and comfort navigating high-pressure, guest-facing situations
• Ability to collaborate effectively with department heads

Director of Hotel Operations Preferred Background & Skills:

• Experience as a multiunit hotel operator
• Familiarity with hotel brands Marriott and Hilton properties
• Background in service training or staff development
• Prior roles as Hotel Manager, Director of Operations, or similar multi-department oversight positions
• Seasonal volume management is a plus

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