Job Description

Job Description

Job Description

Join Renew Massage Studio as a Front Desk Associate!

Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio , we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being.

Position: Front Desk Associate
Location: 765 S University Blvd, Denver, CO 80209
Pay: $21.00 per hour

Why Join Us?

At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.

Key Responsibilities

• Deliver Excellent Client Care: This is a public facing and interacting position, so you need to greet clients warmly, assist with check-ins and checkouts, answer questions in person and on the phone, and help with paperwork as needed.

• Process Payments: Handle client transactions and master all checkout procedures.

• Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.

• Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.

• Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.

Schedule

• Part-time, approximately 16 hours per week

• Availability required on Sunday, Saturday, and Monday (3 shifts per week)

What We Offer

• Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law

• Annual Raises: Guaranteed yearly pay increases

• Paid Sick Time: Available to all employees

• Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30+ hours/week), with optional vision and dental coverage

• Employee Discounts: 55% off all massage services, plus discounts for family and friends

• 401(k): Available after 6 months for employees working approx. 20+ hours per week

What We're Looking For

• Experience: At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus

• Dependability: Reliability, respectfulness, and punctuality are a must.

• Communication Skills: Must be friendly, outgoing, professional, and effective with both clients and teammates.

• Tech-Savviness: Comfortable using desktop computers and booking software.

• Multitasking Ability: Capable of staying organized, self directed, and efficient in a fast-paced environment.

About Renew Massage Studio

Renew Massage Studio is a locally owned, non-corporate studio focused on high-quality therapeutic massage. We are dedicated to helping clients achieve sustainable wellness in a clean, beautifully designed environment. As a certified green business, we use only the best organic products and are proud to provide a supportive, employee-centered workplace.

If you're ready to join a team dedicated to wellness, professionalism, and outstanding client care, we'd love to hear from you - apply today to become part of the Renew family!

Job Tags

Hourly pay, Full time, 16 hours, Shift work, Sunday, Saturday, 3 days per week,

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