Job Description

The Project Director, under the direction of the executive steering committee and the project

sponsor, guides the project team through implementation, onward to maintenance all while

a deriving long-term strategy and vision for the department. The Project Director is the

central point of communication, maintaining a common vision, plan, and goal across all

areas of the department.

Primary Responsibilities:

• Providing organizational knowledge and guidance for the team to facilitate decision making.
• Managing the scope, cost, schedule, and quality of all current and future projects.
• Staff management and resource allocation.
• Being familiar with all aspects of the implementation, maintenance and long-term options.
• Coordinating all project activities, including software and hardware, business and related tasks, establishing/maintaining a super user program, internal communications and change management, recruiting and engaging super users and subject matter experts.
• Establish standards around project delivery, templates and reporting.
• Communicating with leaders in the hospital(s), clinics, and billing office(s).
• Setting appropriate expectations across the organization in relation to current and future projects.
• Building and maintaining morale.
• Promoting the system and representing it positively to the user community.
• Reviewing the progress of any project regularly with EPIC and organization leadership.
• Coordinating the organization's overall needs and direction with EPIC.

Required Skills/Abilities:

• Experience leading large teams of individuals and the ability to manage staff effectively.
• Strong communication and organizational skills.
• Past success with large scale projects.

Key competencies

Adaptability/flexibility

• Demonstrating flexibility with respect to changing end-user business needs

Critical thinking

• The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability

• The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

Initiative

• The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Interpersonal skills

• The ability to communicate information clearly and concisely with project leadership and subject matter experts

Learning

• The ability and willingness to learn new software and systems

Listening

• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy

Problem solving

• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Relationship building

• The ability to gain trust and establish effective relationships with Epic counterparts.

Resilience

• The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.

Education and Experience:

• Bachelor’s Degree, any field.
• Healthcare experience preferred but not required.
• Epic experience required.
• Project Management certification preferred, project management experience required.
• Complete assigned EPIC Certification(s) and/or training within 90 days of employment

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