Customer Service Representative San Jose Job at Fountain-Fort Carson School District 8, Cupertino, CA

a1JtNmNKM3RUMjl6REFPd3pCRTVGeS8rVnc9PQ==
  • Fountain-Fort Carson School District 8
  • Cupertino, CA

Job Description

Customer Service Representative San Jose Address 1 Apple Park Way, Cupertino, CA 95014, USA Compensation $23.00/hour

Job Description

Job Description

TheCustomer Service Representative (CSR)will be answering a high-volume of incoming calls, communicating to riders, and responding to email inquiries as well as problem solving throughout the day.

Duties and Responsibilities


  • Communicate with customers, vendors, and other departments regarding the Commute Program
  • Assist with investigating and resolving customer concerns.
  • Record incidents for vendor follow-up.
  • Support processes related to Electric Vehicle charging.
  • Managing the strikes and appeals process for infractions.
  • Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and/or government regulations.
  • Additional duties and responsibilities may apply.


Skills Required and Physical Demands
  • 1+ yearsof professional experience working in one or more of the following capacities: dispatch, call center, customer service or hospitality.
  • Extremely detail-oriented and exceptional organizational skills
  • Proficiency in Microsoft Office Suite (Outlook, Word, and Excel)
  • Experience using multiple software programs simultaneously with various open tabs.
  • Provide quick real time responses to requests.
  • Excellent written and oral communication with interpersonal skills.
  • Exude a professional and energetic demeanor while performing effectively in a fast-paced environment.
  • CDL preferred but not required.
  • Willingness to research and investigate issues to determine root causes and offer solutions to customers and colleagues



#J-18808-Ljbffr

Job Tags

Work at office,

Similar Jobs

GovernmentJobs.com

Customer Service Representative - Temporary/Seasonal Job at GovernmentJobs.com

 ...guide our voters with the answers they need. This is a great entry-level opportunity for learning how Maricopa County works. On-The-Spot Hiring Events Maricopa County will be hosting in-person hiring events as part of our search for Temporary/Seasonal Customer Service... 

Trillium Staffing

Concrete Worker Job at Trillium Staffing

 ...Concrete Worker Trillium Construction is seeking Concrete Workers for a project near Menomonie, WI to wrap up some projects before Thanksgiving. Key Responsibilities: Set and strip forms for footings, walls, slabs, and other concrete features Place, spread... 

The People Placers

Legal Assistant Job at The People Placers

 ...Schedule: MondayFriday, 9:00 AM5:00 PM Compensation: $29$35 per hour, based on experience Position Overview: We are seeking a well-rounded professional Legal Assistant for direct hire. Key Responsibilities: Provide administrative support, manage... 

St. Jude Children's Research Hospital

Compliance Program Administrator - International Compliance Job at St. Jude Children's Research Hospital

 ...and saving children. The Compliance Program Administrator for International Compliance plays a vital part in safeguarding the integrity...  ...experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual... 

Hyatt Hotels

PT Barista - Manana Coffee and Bake Shop Job at Hyatt Hotels

Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The beverage attendant will provide service in the Starbucks located on the property...