Job Description
Summary
OPEN TO TN OR L1 VISA SPONSORSHIP
ONSITE HOUSING MAY BE AVAILABLE
Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains, and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.
We are proud to be a Forbes 4-Star and Michelin 2-Key rated property-setting the standard for luxury, sustainability, and personalized service.
We are seeking colleagues who can uphold and enrich a culture that embraces great design and superlative service. Our hotel seeks unique individuals with a passion for intuitive and personal hospitality, who thrive in an atmosphere of authenticity and spontaneity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests choose our resort because of our caring and attentive colleagues who deliver meaningful, surprisingly different experiences.
Position Overview
The Assistant Food and Beverage Manager is responsible for overseeing the food and beverage areas within the resort. This role includes scheduling, forecasting, training, and compliance with all relevant laws and operating procedures. The Assistant Manager will play a critical role in service execution, team leadership, and guest satisfaction, as well as contributing to financial performance and event coordination.
Key Responsibilities
Assist the Food and Beverage Manager in planning, directing, and coordinating all food and beverage operations to ensure high-quality service and profitability.
Supervise and support food and beverage staff, including hiring, training, scheduling, and performance management.
Provide ongoing coaching and feedback to staff regarding service on the floor, ensuring consistency in delivering exceptional guest experiences.
Ensure compliance with health, safety, and hygiene standards in all dining areas.
Collaborate with the culinary team to maintain menu quality and consistency, aligned with the resort's luxury standards.
Monitor guest satisfaction and address service issues promptly and professionally.
Manage budgets, control costs, and help achieve financial targets.
Oversee inventory management and procurement of food, beverages, and supplies.
Innovate and implement guest dining enhancements that drive revenue and customer delight.
Foster strong relationships with vendors to ensure quality and timely deliveries.
Stay informed on industry trends and incorporate best practices into operations.
Salary and Benefits
This is a salaried position with an annual range of $68,000 - $80,000. Final compensation will be determined based on experience and qualifications.
Hyatt offers exceptional benefits, including:
Complimentary stays at Hyatt hotels worldwide
Tuition reimbursement and wellness benefits (e.g., Headspace subscription)
Paid time off, including parental leave and adoption assistance
Medical, Dental, Vision, and 401K with company match after one year
Ventana Big Sur colleagues also enjoy:
Gas stipend for qualified candidates
Onsite housing for qualified candidates
Complimentary daily meals
Equal Opportunity Employment
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Proven experience in food and beverage management, preferably in a luxury resort or fine-dining setting.
Strong leadership and interpersonal skills with the ability to inspire and engage teams.
Advanced knowledge of food, wine, and beverage service in luxury hospitality environments.
Detail-oriented, with strong organizational and time-management abilities.
Financial acumen, including budgeting and cost control.
Knowledge of health and safety regulations; food handling certifications (e.g., ServSafe) a plus.
Strong problem-solving and guest recovery skills.
Flexibility to work evenings, weekends, and holidays as business demands.
Wine/beverage knowledge in an upscale environment strongly preferred.
Must be able to lift up to 50 lbs or more.
Able to stand for long periods of time.
Must be comfortable walking large areas across our expansive property.
Valid driver's license required.
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Job Tags
Worldwide, Weekend work, Afternoon shift,