Job Description

Actuarial Director or Manager (MA BASED OR REMOTE)

Worcester, MA, USA

Job Description

Posted Sunday, August 24, 2025 at 4:00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

Our Personal Lines Actuarial department is seeking an Actuarial Director or Manager (*or similar) to join our growing team in our Worcester, MA Corporate Headquarters, or remote work location consideration.

*open to various levels

This is a full time, exempt role.

POSITION OVERVIEW:

The Actuarial Director/Manager role is responsible for managing a team of pricing and modeling actuaries within our Personal Lines actuarial team. This team supports the enhancement of our homeowners pricing model (general linear models) and is responsible for driving improvement in a book of $0.8B of annual earned premium.

The Actuarial Director/Manager role provides overall management and technical oversight to a team of analysts with varying degrees of experience and is expected to take on a more hands on approach when required. This role requires partnership across the Personal Lines actuarial team, as well as the broader organization including Personal Lines State Management, Underwriting, Product, Technology, and Finance.

Direct responsibilities include managing annual model updates with an eye towards driving rating segmentation improvements, supporting product development, and leveraging analytics to advance homeowners pricing strategies and solutions.

IN THIS ROLE, YOU WILL:

• Lead in the annual update of the homeowners generalized linear model by-peril pricing model for use in rating across all states
• Manage and lead a team of actuarial analysts, ensuring execution of deliverables while navigating unanticipated situations
• Assess vendor products efficacy towards driving strategic improvements in pricing structure
• Collaborate with members of the Personal Lines Auto Pricing team to develop consistency and promote knowledge sharing
• Drive innovation across Personal Lines in monitoring and performance tracking of analysis and rating accuracy including bottom line impacts
• Be responsible for the professional development as well as performance and compensation management for your team
• Lead meetings in which you effectively integrate technical analysis and organizational strategy to business partners and upper management
• Influence and negotiate the appropriate actions to support strategic goals of the organization
• Understand external market forces, proactively share these with business partners and other relevant stakeholders, and incorporate into decision making
• May lead or participate in community recruiting and/or training activities

WHAT YOU NEED TO APPLY:

• Bachelors Degree or higher in a relevant technical field
• Seven+ years of technical experience in multiple LOB and/or actuarial disciplinessuch as pricing, reserving or advanced analytics
• Experience with predictive modeling preferred
• Minimum of 2 years in management capacity
• ACAS required, FCAS preferred
• Advanced communication skills
• Advanced programming skills (SQL, R)
• Demonstrated knowledge of all techniques used to model various assumptions
• Able to apply and interpret company policies and procedures
• Able to direct activities of others, motivate and develop staff

CAREER DEVELOPMENT:

Its not just a job, its a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, youll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• PTO
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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Job Tags

Full time, Temporary work, Remote work, Sunday,

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